IT Support Services Parramatta

RemoteLink is an Information Technology company who manages outsourced business process. We aim to provide you low-cost, high-quality IT support. Our areas of expertise include Cloud-based solutions such as Azure, Office 365 with hosted email, Sharepoint and teams, cloud hosting, domain management, cloud backups, Microsoft server environments. Microsoft Exchange email systems, cybersecurity (gateway, router, and endpoints), on-premise data backups and disaster recovery. Services We Offer Helpdesk – Call or email our team for remote assistance with your IT issues •Field engineers – If Remote Link helpdesk is unable to resolve issues remotely, a field tech will be dispatched to your site. •IT consultancy services – IT systems upgrade maintenance and security •Managed IT infrastructures – Manage entire IT infrastructure including servers, networks, printers, email systems. •Hardware/Software sales and installations Servers, computers, laptops, routers, switches and firewall •Preventative maintenance of IT system •Cybersecurity- site security audits, firewall setup, virus/malware scanners, VPN, two-factor authentication •Backup and disaster recovery – fully managed backup systems with on premises and offsite backups •Network setup including VLAN’s •Public Wi-Fi systems (cafes, lobbies) •Office 365 emails and email migration from on premise to cloud and cloud to cloud. •Cloud solutions with SharePoint, Teams and OneDrive •Domain registrations – Register domains and manage DNS